Privacy Policy

Effective Date 18/01/2024

Enclosed Vehicle Transport (“EVT”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website and mobile app (collectively, the “Platform”).

Information We Collect

We collect the following types of information from you:

· Personal Information: This includes your name, email address, phone number, postal address, and IP address.

· Vehicle Information: This includes the make, model, year, dimensions, and any special considerations for your vehicle.

· Booking Information: This includes your booking details, pickup and drop-off locations, and payment information.

· Device Information: This includes information about your device, such as its type, operating system, and browser information.

How We Use Your Information

We use your information for the following purposes:

· To facilitate bookings and provide transportation services.

· To communicate with you about your bookings and provide customer support.

· To personalize your experience on the Platform.

· To improve the Platform and our services.

· To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with the following third parties:

· Service Providers: We may share your information with third-party service providers who help us operate the Platform, such as payment processors and data analytics providers.

· Legal Authorities: We may disclose your information if required by law or to comply with a court order or other legal process.

Your Choices

You have the following choices regarding your information:

· Accessing and Updating Your Information: You can access and update your information through the Platform or by contacting us.

· Location Data: You can control whether we collect your location data through your device settings.

· Marketing Communications: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any marketing email.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Payments are facilitated via third-party providers which are PCI-certified and fully compliant with Australian policy. We do not store payment details on our systems.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your experience on the Platform and to understand how you use it. You can control your cookie preferences through your browser settings.

Children’s Privacy

The Platform is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Platform and update the “Effective Date” at the top of this Policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@ enclosedvehicletransport.app

This Privacy Policy is intended to be compliant with the Australian Privacy Act 1988 and its Privacy Regulations.